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Dear $firstName

Due to short notice/limited availability of Group $carGroupCode ($carGroupMakeModel or similar) cars, your booking has been placed on request.
We will notify you by email within 72 hours to inform you whether we have been able to confirm this request reservation
 
$locationSpecificData
 
Your Personal Details
Name: $firstName $lastName
Address: $address
Contact: $contact
Creditcard: $creditCard
About Your Rental
Rental Location: $rentalLocation
Telephone: $rentalLocationPhoneNumber
#if($StringUtils.isNotBlank($legalEntityName)) Budget provides rental service at this location via $legalEntityName, so your rental agreement is with that company. #end
Return Location: $returnLocation
Telephone: $returnLocationPhoneNumber
Date Of Rental: $dateOfRental
Opening hours on day of pickup: $pickupOpeningHours
Date of Return: $dateOfReturn
Opening hours on day of return: $returnOpeningHours
Vehicle Group (with example): Group $carGroupCode ($carGroupMakeModel or similar)
Amount: $amount
Additional Information
Amount: $amount
Your Quote Includes:
    $quoteInclusions
Additional Costs:
    $additionalCosts

Please be advised that if a second driver is requested, he/she must be present at check-out with their original driving licence.

$fuelPolicy

Booking Terms and Conditions
Please see the Booking Conditions for more details on cancelling your booking, the associated charges and how to claim any refund you may be entitled to

Important Rental Location Information
We recommend you read the Location specific conditions, which gives you important information you need to know about your rental.

Contact Information
If you have any question about your booking, please visit Budget.co.za, alternatively, please call us on 086 101 6622 / +27 11 387 8002 .

Don't forget
You will need to bring the following when collecting your rental car:
 

  • A copy of booking confirmation.
  • A valid payment card (to which any additional charges may be charged). Please refer to PAYMENT CARDS in Location Specific Conditions for more on cards we accept.
  • A valid driving licence – just the photocard.
  • Driving licence of any additional driver you have requested.
  • Passport or identity card of main driver and any additional drivers when renting abroad.


Breakdowns and Emergencies

We recommend saving our 24 Hour Roadside and Emergencies number, 0800 001 669 / +27 11 387 8432, on your cellphone for easy reference in the unlikely event of a breakdown or roadside emergency.

Rental Deposit
When collecting your rental car, Budget will take a refundable authorisation hold over and above the estimated rental cost.  This deposit will cover the rental charges, refuelling, additional kilometres, Contract fee, waivers and any additional services selected. This will reflect as an authorisation on your credit card and will be held for the duration of the rental.

If you are renting over a weekend an additional "weekend authorisation" will be taken for the duration of the rental as follows:

  • Coastal Branches -  R3,500 (on all car groups)
  • Inland Branches - R7,500 on Car Groups A-E and R10,000 on Car Groups F - N

The additional weekend authorisation will be waived from airport locations upon presentation of a valid airline boarding pass/e-ticket printout.

When returning the rental car your credit card will be debited with the actual rental charges applicable and the authorisation amount will be released within the time frame as stipulated by your own banking institution.

Sometimes the authorisations are not released within a 72 hour timeframe. If this does occur to you, we ask that you contact Budget Customer Care on 086 101 6622 or +27 11 387 8002 (option 2), so that they can manually request the release of the authorisation with the relevant bank.

Wish you a safe and enjoyable journey. Thank you for choosing Budget.