Terms & Conditions of Rental

Rental rates are determined by the car type, length of rental, i.e weekday, weekend, weekly or monthly and any additional service requirments, e.g delivery or collection; special equipment, one way rentals, cross border, etc.;

Should the site indicate that we are fully booked on a specific vehicle type for a specific date please do not hesitate to try another car type OR contact reservations@budget..co.za to determine if any vehicles have become available at the last minute;

Deliveries or collections from hotels, street addresses or corporate companies should be made for the Budget location closest to the delivery address, e.g all deliveries and collection in and around Cape Town city centre must be made for Budget Strand Street.

Conditions of Hire
All vehicles are hired subject to the terms of conditions set out in the Budget Rent a Car standard Rental Agreement, copies of which are available at all rental branches;

These terms and conditions may change from time to time;

The group/models mentioned may be altered without notice. Budget reserves the right to substitute vehicles reserved should the vehicle not be available at time of hire;

Rental beyond the stipulated termination date must be authorised by Budget. Should the extended rental not be authorised by Budget the vehicle will not be covered by any form of waiver and the vehicle shall be held at the sole risk of the renter.

Drivers
A valid unendorsed driving licence must be produced by the driver or any authorised co-driver at the time of rental;

The minimum age for drivers and authorised co-drivers is 23 years. In the event of the driver being younger than 23 years of age, the following will apply:

Between 21 and 22 years:
- an additional excess waiver charge of R120(N$120; P120) per day will apply

Between the age of 18 and 20 years:
- the renter/driver must provide proof of private insurance cover for the Budget vehicle.

Rates
Rates are subject to change without prior notice;

The minimum rate charged will be for a period of 24 hours;

All rates are quoted per day in South African Rands/Nambian Dollars/Botswana Pula's and are inclusive of VAT;

All rates are quoted subject to availaibility of vehicles;

Weekend rates are only applicable from Friday to Monday for a minimum period of 2 days and a maximum period of 4 days.

Terms of Payment
An authorisation deposit is required on American Express, Diner's Club, Visa or Mastercard credit cards;

Debit cards, Cash and Cheques are not accepted.

Waivers
Despite the caution taken by Budget Rent a Car and the driver alike, theft and accidents do occasionally occur. Budget, however, provides four forms of liability waivers for the renter against financial loss; namely Collision Damage Waiver (CDW), Super Collision Damage Waiver (SCDW), Theft Loss Waiver (TLW), and Super Theft Loss Waiver (STLW). These excess waivers are not included in the rental rates, but the purchase of them ensures peace of mind for the customer.

The following table explains the different excess waivers offered by Budget in clear and concise English and covers the main points of our waiver protection.

What if I take the waiver? What if I don’t? Notes to remember

Theft Loss Waivers (TLW)
In the event of theft, hijacking or loss of the vehicle and/or any accessories, the liability of the renter is limited to the car group liability as set out in the table below, (under "Standard Liability").

This is provided that the renter is not in breach of any provision of the rental agreement.

Should the renter decline to take TLW, the renter will be liable for all damages suffered by Budget, resulting from theft, hijacking or loss of the vehicle and/or any accessories.

Super Theft Loss Waiver (STLW)
In the event of theft, hijacking or loss of the vehicle and/or any accessories, the liability of the renter is limited to the car group liability as set out in the table below (under "Super Liability").

This is provided that the renter is not in breach of any provision of the rental agreement. Should the renter decline to take STLW and TLW, the renter will be liable for all damages suffered by Budget, resulting from the theft, hijacking or loss of the vehicle and/or any accessories.

Collision Damage Waiver (CDW)
In the event of an accident where the vehicle is damaged or written off, the liability of the renter is limited to the liability as set out in the table below (under "Standard Liability").

This is provided that the renter is not in breach of any provision of the rental agreement. The renter will be liable for the full amount of damages to the vehicle, or the full replacement value of the vehicle in the event of an accident, where the vehicle is damaged or written off.

A double liability is payable should the vehicle be damaged whilst travelling on gravel roads, dirt roads or any other surface which is considered unsuitable by Budget.

Super Collision Damage Waiver (SCDW)
In the event of an accident where the vehicle is damaged or written off, the liability of the renter is limited to the liability as set out in the table below (under "Super Liability").

This is provided that the renter is not in breach of any provision of the rental agreement. The renter will be liable for the full amount of damages to the vehicle, or the full replacement value of the vehicle in the event of an accident, where the vehicle is damaged or written off.

Excess Waiver Charges for South Africa (Effective From 01 July 2007)

CDW
TLW
STANDARD
LIABILITY
CDW & TLW
SCDW
STLW
SUPER
LIABILITY
SCDW &
STLW
P - VW Chico or similar
R72
R45
R6 500
R110
R83
R1 300
M - Toyota Yaris T1 or similar
R75
R46
R8 560
R114
R85
R1 900
B - Toyota Yaris T3 or similar
R78
R47
R11 000
R118
R86
R2 200
C - Toyota Corolla or similar
R84
R49
R18 000
R126
R89
R3 600
D - Honda Jazz or similar
R84
R49
R18 000
R126
R89
R3 600
E - Ford Focus, Audi A3 or similar
R93
R49
R23 500
R140
R109
R4 700
I - Toyota Avanza or similar
R93
R52
R23 500
R140
R135
R4 700
F - BMW 320, Audi A3 or similar
R93
R50
R26 000
R140
R109
R5 200
N - Toyota Quantum or similar
R115
R77
R29 500
R198
R192
R5 900
K - Nissan X-Trail or similar
R93
R50
R23 500
R140
      R109
R4 700

Excess Waiver Charges for Namibia (Effective From 01 July 2007)

CDW
TLW
STANDARD
LIABILITY
CDW & TLW
SCDW
STLW
SUPER
LIABILITY
SCDW &
STLW
P - VW Chico or similar
N$80
N$50
N$14 000
N$120
N$90
N$2 100
C - Toyota Corolla or similar
N$120
N$60
N$23 800
N$145
N$110
N$4 000
D - Honda Jazz T3 or similar
N$135
N$70
N$25 000
N$160
N$120
N$4 000
K - Nissan X-Trail or similar
N$145
N$80
N$30 000
N$180
N$140
N$7 500
N - Toyota Quantum or similar
N$150
N$90
N$45 000
N$250
N$160
N$12 000
R - Toyota 2x4 single cab or similar
N$120
N$60
N$23 000
N$165
N$110
N$5 000
S - Toyota 4x4 single cab or similar
N$145
N$80
N$31 000
N$250
N$160
N$8 500
L - Nissan 4x4 double cab or similar
N$150
N$90
N$37 000
N$260
N$170
N$10 500

Excess Waiver Charges for Botswana

CDW
TLW
STANDARD
LIABILITY
CDW & TLW
SCDW
STLW
SUPER
LIABILITY
SCDW &
STLW
P - VW Chico or similar
P56
P34
P11 130
P109
P82
P1 300
M - Toyota Yaris T1 or similar
P62
P38
P15 835
P119
P92
P1 900
B - Toyota Yaris T3 or similar
P65
P39
P18 835
P124
P93
P2 200
C - Toyota Corolla or similar
P68
P41
P19 000
P129
P97
P3 600
D - Honda Jazz or similar
P70
P45
P19 000
P135
P110
P3 600
E - Ford Focus or similar
P81
P49
P39 000
P149
P112
P4 700
F - BMW 320, Audi A3 or similar
P81
P50
P41 000
P149
P112
P5 200
I - Toyota Avanza or similar
P79
P47
P39 800
P165
P110
P4 700
K - Nissan X-Trail or similar
P79
P47
P39 800
P165
P110
P4 700
N -Toyota Quantum or similar
P94
P56
P45 000
P179
P134
P5 900
R - Toyota 2x4 single cab or similar
P76
P46
P22 000
P139
P104
P3 600
S - Toyota 4x4 single cab or similar
P67
P43
P34 240
P156
P104
P4 900
L - Nissan 4x4 double cab or similar
P87
P52
P41 000
P185
P119
P4 900

Standard Liability is applicable to CDW and TLW, Super Liability is applicable to SCDW and STLW.

General Information on Liability Waivers

South African Residents: The renter/driver must provide proof of private insurance cover for the Budget vehicle if the purchase of BRAC EXCESS WAIVERS are declined.

International Visitors: The purchase of BRAC EXCESS WAIVERS are COMPULSORY. The rental will be declined if the renter/driver does not purchase Collision Damage Waiver and Theft loss waiver OR Super Collision Damage Waiver and Super Theft Loss Waiver.

Personal property is not covered by the waivers reflected above. If CDW, TLW, SCDW and STLW or any combination thereof are purchased and the vehicle is taken outside the country of origin with the written consent of Budget Rent a Car the terms and conditions as stipulated in the Rental Agreement of the country of origin will apply. Waiver charges will increase by R190 per rental(N$190 per rental, P190 per rental) in the event of a co driver being nominated.

All waivers do not include any damage to the vehicle incurred as a result of potholes, dust storms and/or sand.

Towing charge is for the renter/driver’s account, this charge is not included in any waiver cover.

TERMS & CONDITIONS relating to waivers:

An administration waiver claim fee of R500.00 (N$500.00, P500.00) will be charged on all liability waiver claims. Please note this includes claims where the renter/driver has taken Super Collision Damage Waiver and/or Super Theft Loss Waiver.

A double liability is payable should the vehicle be damaged whilst travelling on gravel roads, dirt roads or any other surface which is considered unsuitable by Budget.

In The Event Of An Accident
Please remember that under South African law, all accidents must be reported to the nearest police station within 24 hours of the accident having taken place.

In accordance with the terms and conditions as set out in Budget Rent a Car's Rental Agreement, all accidents must be reported to the nearest Budget location and all necessary documentation completed within 24 hours.

Please note that non-compliance of the above could result in your claim being repudiated.

Further Information
Should you require any additional information, please contact our Reservations Department. email: reservations@budget.co.za.

Personal Accident Insurance (PAI)
Personal Accident Insurance (PAI) is an optional insurance cover which provides limited cover to the renter and/or passengers in the event of medical costs, disability or death.

PAI is available at R11.00 (N$28.00, P19.00) per day, and the cover is as follows:

Country Incident Cover

South Africa Death R19 000
Permanent disability R19 000
Medical costs R 7 000
Namibia Death N$19 000
Permanent disability N$19 000
Medical costs N$ 7 000

Botswana Death P19 000
Permanent disability P19 000
Medical costs P 7 000

All the above cover is in total, per occurrence.Personal property is not covered by PAIPAI is subject to the terms and conditions of the Master policy (No: BUD/PACC/01/97)Insurance by: Hollard Insurance Co Limited, Co. Reg. No.: 52/03004/06 and Mutual and Federal Limited, Co.Reg.No.:70/06619/06.Budget Assist.

Included in PAI is Budget Assist, which is offered throughout South Africa, Namibia and Botswana to the renter. These services are rendered by Europ Assistance and are subject to their standard terms and conditions.


Budget Assist offer the following:

Medical Assistance

24 hour service for all medical emergencies, be they accident or illness related;

Free transportation to the nearest appropriate medical facility by ground or air in the event of a medical emergency;

Access to medical doctors, ICU, nursing sisters and paramedics;

Assistance with admission to the medical facility;

As many hospitals require a deposit upon administration, Budget Assist will guarantee payment of such deposit up to an amount of R2 000.00 (N$2 000.00, P2 000.00), which will be recovered from the renter;

Monitoring of the patient’s condition and, on request, updates to family;

Telephonic medical advice for minor ailments;

Telephonic immunisation or prophylaxis advice;

Please note that these services are assess only. The renter will be liable for the cost of the service rendered.

Roadside Assistance in South Africa

The 24-hour budget Assist call centre has access to a national network of motor vehicle service operators for mechanical breakdown and/or vehicle accidents.

When requested by the customer, Budget Assist will:

Dispatch an approved towing vehicle to remove your rental vehicle to a specialist workshop. Provide roadside assistance for common minor problems. For example: flat tyres, lost keys, lack of fuel, etc.

Relay messages to family and colleagues in the event of a collision or breakdown.

Assist with accommodation and travel arrangements.

Please note that these services are access only. The renter will be liable for the cost of the service rendered.

Directions in South Africa

If the renter is unable to find their way, they need only contact the Europ Assistance tollfree number to be assisted with directions, whether it be a specific street address or assistance on the shortest route to take to a destination.

Terms & Conditions of Hire
Terms and conditions apply to South Africa, Namibia and Botswana.

PLEASE NOTE:

For all standard Terms and Conditions, please refer to the Budget Rent a Car Rental Agreement.

For security reasons, renters need to produce a valid form of identification and a valid unendorsed driver’s licence at time of rental. Foreign Driving licences are acceptable provided the language used (printed thereon) is English and there is a photograph present. Should a licence be in any other language, other than English, we require an International Driving Licence to be produced at commencement of the rental.

All vehicles are hired subject to the terms and conditions set out in the Budget Rent a Car (hereinafter referred to as BRAC) standard Rental Agreement, copies of which are available at all rental branches.

These terms and conditions may change from time to time.

The vehicle groups models listed in Our Fleet may be altered without notice. BRAC reserves the right to substitute vehicles reserved with a similar vehicle should vehicle reserved not be available at time of hire.

Rental beyond the stipulated termination date must be authorised by BRAC. Should the extended rental not be authorised by BRAC, the waivers may not apply and in this event the vehicle shall be held at the sole risk of the renter.

A cleaning / valet service may be charged at the sole discretion of BRAC.

R45.00 (N$45.00, P45.00) contract fee will be charged per rental agreement.

A fine handling fee of R190.00 (N$190.00, P190.00) will be charged for every fine the renter received during the duration of his/her rental.



Rates
Rates are subject to change without prior notice.

The minimum rate charged will be for a period of 24 hours.

All rates are quoted per day in the currency of the country of rental origin. R = South African Rand, N$ = Namibian Dollar, P = Botswana Pula).

All rates are quoted subject to availability of vehicles.

All rates are inclusive of VAT, where applicable.

Rates quoted include maintenance and oil but exclude petrol/fuel.

All rates are subject to a 1% Tourism levy on nett time and kilometre charges in South Africa only.

R215.00 (N$215.00, P215.00) will be levied for collection and/or deliveries during office hours within 25km of the rental office . A basic minimum charge of R415.00 (N$415.00, P415.00) is applicable between 18h00 and 08h00 the following day within 25km of the rental office (After Hours). This applies for rentals during the week and between 12h00 on Saturday to 08h00 on Monday, within city limits. Delivery and collections outside city limited (>25km) will be charged at R7.00 (N$7.00, P7.00) per km.

Weekend rates are only applicable from Friday to Monday for a minimum of two days and a maximum of four days.

Rentals from certain Airports are subject to a surcharge on nett time and kilometre charges.

Drivers
A valid unendorsed driver's licence must be produced by the driver or any authorised co-driver at the time of rental.
Foreign Driving licences are acceptable provided the language used (printed thereon) is English and there is a photograph present. Should a licence be in any other language, other than English, we require an International Driving Licence to be produced at commencement of the rental.


The minimum age for drivers and authorised co-drivers is 23 years. In the event of the driver being below 23 years of age, the following will apply:

Between 21 and 22 years:

an additional excess waiver charge of R120.00 per driver per rental (N$120.00 per driver per rental, P120.00 per driver per rental) will apply.

Between the age of 18 to 20 years:

the renter/driver must provide proof of private insurance cover for the budget vehicle.

Terms of Payment
Payment by Credit Card for:

South African Residents: The renter/driver must provide proof of private insurance cover the Budget vehicle if the purchase of BRAC WAIVERS are declined.

International visitors: The purchase of BRAC WAIVERS are COMPULSORY. The rental will be declined if the renter/driver does not purchase Collision Damage Waiver and Theft Loss Waiver OR Super Collision Damage Waiver and Super Theft Loss Waiver.

Debit cards, Cash and Cheques are not accepted as a method of payment.

A deposit is required unless payment is made by Budget Rent a Car charge card or BRAC vouchers.

An authorisation deposit is required on American Express, Diner’s Club, Visa or Mastercard credit cards. This deposit will reduce the available credit on the renters credit card.

Budget Credit Card application forms are available on request.

One Way Fees
One way fees:
South Africa

General > 150kms from renting branch R 500
Port Elizabeth incl Garden Route to Cape Town R 500
Johannesburg to Cape Town/Durban/Mpumalanga R 620
Johannesburg to Sub City/Rustenburg R 250
Port Elizabeth/East London to Port Alfred R 150
Durban to Richards Bay R 240

Namibia

Windhoek to Swakopmund/WalvisBay/Oshakati (vice versa) N$ 746
Windhoek to Luderitz/Ondongwa (vice versa) N$1 242
Walvis Bay to Luderitz N$1 242
Walvis Bay to Oshakati/Ondongwa N$3 590
Swakopmund to Luderitz (vice versa) N$1 242


Botswana

Gabarone to Francistown (vice versa) P 700
Gabarone to Maun (vice versa) R1 400
Francistown to Maun (vice versa) R 700


One Way Cross Border Fees (includes Authorisation Fee)
From to Charge

South Africa to:
Botswana R1 000
Namibia R4 000
Swaziland R1 650
Lesotho R1 450

Namibia to:
Gaborone N$3 800
Maun/Francis N$4 350
Kasane N$4 950
South Africa/Swailand/Lesotho N$3 500

Botswana to:
Namibia P2 450
Gauteng/Northern Province/Mpumalanga P1 650
Kwazulu Natal/Free State P2 750
Western/Eastern Cape P3 300


Cross Border Rentals
Any renter wishing to cross borders must be in possession of a letter of authorisation from BRAC, obtainable from the rental agent at the time of rental.
Cross border fee from South Africa to Namibia or Botswana (no charge for Swaziland and Lesotho) is R1 000.00.

Cross border rentals are not allowed into Zimbabwe, Mozambique, Angola, Zambia or Malawi.


Special Equipment
Child safety seats (for certain models) are available by prior arrangement at a charge of R225.00 (N$225.00, P225.00) per rental.

Paraplegic hand controls are available (for certain models) by prior arrangement at no extra cost in Johannesburg, Cape Town and Durban.

Frequently Asked Questions:
Rental Contract Fee
A rental contract fee of R45.00 is applicable to all rentals. There is a legal requirement to store documents for a period of 5 years. The fee is for the cost of administering, storing and retrieving all rental contracts.

What is an Airport Surcharge and why is it charged?
This is an additional cost applicable to rentals at all airport locations. A surcharge was imposed by the Airports Company (ACSA) Ltd at certain airport locations and applies to all car rental companies. The current charge is 9% on the time and kilometre rate.

What is Tourism Levy?
Members of the South African Vehicle Rental and Leasing Association (SAVRALA) agreed to impose a 1% tourism levy, to be used to promote tourism in South Africa under the auspices of SATOUR and SATBC.

What is the additional driver fee for?
This is for risk and administration related costs for multiple drivers. The fee of R190.00 applies per driver per rental.

Why do we pay accident administration fee?
As the liability amount on the waivers only contributes towards the repair costs of the vehicle, an administration fee of R500.00 per incident will be levied to cover the costs of processing the claim. This includes items such as assessor fees, quote gathering and legal services.

Why is there an administration fee for traffic fines received ?
There is a traffic fine administration fee of R190 in the event that the renter receives a traffic fine whilst renting the Budget vehicle. This fee will be levied to cover the cost of redirecting the fine to the renter.

When is there no charge for re-fuelling?
There is no charge for re-fuelling when the vehicle is returned with a full tank.

How is the 24-hour period calculated?
Rates are calculated on a 24-hour period from the time of rental until the return of the vehicle. A 59 minute grace period is applied when the vehicle is returned.

What is a One Way Fee?
A one way fee is charged when a customer collects the vehicle from one location and returns the vehicle to a Budget location in excess of 150km from the rental location. This will be stated at time of reservation/quote.